Frequently Asked Questions

Yes. We visit the space, take measurements, and give you a written number before any work begins. There is no charge for the estimate and no obligation to proceed.

It depends on the time of year. Spring and summer tend to be busier in Sacramento. For most jobs, reaching out two to four weeks ahead gives us enough lead time. Smaller jobs like a backsplash can sometimes be scheduled sooner.

Either way works. Some homeowners prefer to choose and purchase their own tile. Others ask us to source it. If you supply the tile, we will review your selection for suitability before the job starts — not all tiles are appropriate for all applications.

Clear the work area of furniture and personal items. If we are tiling a bathroom, empty the vanity and remove rugs. We handle the rest — demo, substrate prep, and cleanup. We will tell you specifically what we need during the estimate visit.

A kitchen backsplash is usually one to two days. A full bathroom tile job runs three to five days depending on scope and whether a waterproofing membrane is required. Large floor areas take longer. We will give you a realistic timeline at the estimate.

During active installation, no. Once tile is set, mortar needs time to cure before grouting — typically 24 hours. After grouting, sealant needs another day. We work to minimize the disruption window and will tell you exactly when each phase is complete.

A waterproofing membrane is a layer applied to the substrate before tile in wet areas like showers and tub surrounds. It prevents water from reaching the wall framing. Any shower or tub surround we install gets a membrane. It is not optional for wet applications.

Porcelain is denser, less porous, and more durable than standard ceramic. It handles moisture and heavy foot traffic better. Ceramic is easier to cut and generally less expensive. For floors and wet areas, we typically recommend porcelain. For backsplashes, either can work well.

For joints under 1/8 inch, unsanded grout is standard. Wider joints use sanded grout. Epoxy grout is harder, stain-resistant, and appropriate for kitchen floors and commercial applications — but it is more demanding to work with. We will recommend the right type based on your tile and application.